News & Events

ATO – Phone Scams

With the new tax year come an influx of new ATO related scams. The ATO has issued a warning to the public to be aware of an aggressive phone scam circulating where fraudsters are intimidating people into paying a fake tax debt. The caller will claim to be from the ATO and threaten arrest and jail time if the tax debt is not paid immediately over the phone, they may even call back multiple times.

If you unaware of a tax debt, remember that ATO will never threaten jail or arrest and their staff are never aggressive. If you are unsure of the legitimacy of the call, ask for the caller’s full name and call the ATO back via the switchboard on 13 28 69 or contact your accountant and ask them to follow it up.

Things to remember

  • The ATO will never threaten arrest or jail over the phone.
  • The ATO will never cold call you regarding a debt. They will issue a letter or contact your registered tax agent.
  • If you are unsure, ask for the caller’s name, hang up and call them back through the main ATO switch board. 13 28 69
  • Tell the caller to contact your registered tax agent (if you have one). That information should be available to them, if they are the ATO.
  • Do not provide any personal or financial details to anyone if you cannot verify who they are and who they work for.

For more information and examples of recent scams visit the ATO website or SCAMwatch.

ATO link -

SCAMwatch -